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Frequently Asked Questions

FAQ

Q: I am new to all of this. Where do I begin?
A: Anyone is welcome to browse and search for items on our website. If you see something you would like to bid on, or have something you would like to sell, you will first need to become a registered user. Registration is Free and Easy!! You will only need to register once.

Q: Why do I need to register?
A: Only if you want to buy or sell you'll need to Registration or Login, plus its Free and Easy!! Remember, you will only need to register once.

Q: Do I have to buy or sell anything after I register?
A: No. You are not obligated to buy or sell anything by registering. Feel free to stop by any time and look around. If you see something you would like to bid on, or decide you have something you would like to sell, you can do so easily as a registered user. Remember, Registration is Free and Easy.

Q: What about the privacy of my information?
A: Your privacy is extremely important to us. To review our policies regarding the use and management of the information you provide us, please read our Privacy Policy.

Q: I forgot my user password. What do I do?
A: Simply fill out and submit our Lost Password form.

Q: How can I change my User ID?
A: Simply fill out and submit our Change Profile form. We recommend that you consider this carefully, as your password will be very important.

Q: How can I change my e-mail address information?
A: There are 2 steps to this process. First, we will ask you to provide your old e-mail address or User ID, your password and your new e-mail address. The system will then send you an email to verify your new e-mail address.

Q: How can I change my address or phone number information?
A: You can review change or update your contact information but first you must provide true and correct information at all times. Providing false information may result in the temporary suspension of your account until you provide us with true and correct contact information.

Q: How do I find things?
A: Through our advanced search facility, you can look for specific items by name or item number, a specific seller or bidder, and much more.

Q: What does the number in parentheses next to a person's User ID or e-mail address mean?Example: isell@myemail.com (25)
A: This number indicates the user's current total feedback rating. You can view any user's feedback profile by clicking on the number in parentheses. A user's feedback rating number changes whenever a new feedback comment has been left about that user. This number may increase or decrease, based on what type of comment has been left. A positive comment will increase this number by +1-point. A neutral comment will not change this number. A negative comment will decrease this number by -1 point.

Q: How do I bid on an item I am interested in?
A: Once you have found an item you would like to bid on, go to the bidding section, located at the bottom of the listing, and place your bid in the appropriate box. Remember, you must complete the Registration Process, before you can begin bidding.

Q: How do I leave a feedback comment about my experience with another registered user?
A: Just go to your won/closed auction items and you will then be able to click on the option to leave feedback on a user for the specific closed item. Remember, once you leave feedback you may not go back and change it.

Q: I have something I would like to sell. What do I do?
A: If you would like to sell an item, register then go to the sell item page - here.

Q: Do all sales happen through bidding?
A: No, you can sell as a Buy Out. where your item(s) can be brought at your price.

Q:
Once someone buys my item, what fees are charged?
A: Once someone buys your item there are no fees; selling and buying is free.

Q:
How much profit do I make?
A: You can make whatever profit you want; the price fixing is up to you.

Q: Could you give an example of a breakdown of fees involved.
A: No fees for basic selling

Q: Can I sell anything or do I have to stick with cosmetics or food etc?
A: You can sell anything that is legal to sell under U.S. laws.

Q: Do you help with shipment?
A: Shipping price is up to the seller.

Q: Are there any fees that we have to pay?
A: No Fees its totally FREE.

Q: Do you sell globally?
A: Yes, sell it anywhere; but we recommend putting a reasonable shipping price for international shipping

Q: How many items can we sell at a time?
A: You can sell unlimited item(s) -get a store and get your own shopping cart where buyers can continue to shop thru the seller's store.


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Use of this Web site constitutes acceptance of the Buy, Sell, and Pawn Free Online Shopping | ShopHarder TERMS & CONDITIONS and PRIVACY POLICY May. 21, 2012    
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